Client Portal: Submit a Ticket
If you're encountering a problem (like your site is down, or you've found a bug in some software we wrote) you can submit a ticket to let us know. If you're not sure if you should be creating a ticket or adding a task, click here.
To create a ticket:
- Click on Tickets at the top left
- Click the new ticket button
Now you can fill out the ticket information:
- If you're not logged in, you must enter your Name and E-Mail
- Enter a descriptive Subject
- Please describe the problem you're encountering in detail under Description
- Other fields are optional.
When you're done entering the ticket info, click the submit button on the right.
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