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Client Portal: Ticket or Task? - Reitz Internet - Does your website do what you want it to?

Client Portal: Ticket or Task?


Confused about the difference between a ticket and a task?

A ticket is best for:
  • A website that is down
  • A bug or problem with software Reitz Internet created
  • any other somewhat urgent problem

A task is best for:
  • A software feature request
  • Requesting a web update
  • Part of an ongoing project
  • any other less urgent request

CategoryClientPortal

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